Course Outcomes
Upon successful completion of this course, you will be awarded the nationally recognised BSB40120 Certificate IV in Business qualification.

The BSB40120 Certificate IV in Business will will prepare you for several roles in a wide range of workplaces. You will have the skills to apply critical thinking and use digital technologies in the workplace, build business relationships, write complex documents, use emotional intelligence, and more.

Relevant Occupations:

Business Support Officer, Area Supervisor, Team Coordinator, Team Leader, Administrative Officer, Customer Service Officer, Records Manager, Trade Coordinator

Students enrolled in this BSB40120 Certificate IV in Business course may wish to study other courses that will support them in their Business management skills, as well as other business or training skills.  Other options available for students may include:

• BSB50120 Diploma of Business
• BSB50420 Diploma of Leadership and Management
• TAE40116 Certificate IV in Training and Assessment

Course Duration 

Learners will be required to undertake 12 units of study including 6 core units and 6 elective units. Course units are delivered sequentially and should be completed over the 12-month period. The units in each stream have been selected to give you the most comprehensive overview of that business area at a management level.

BSB40120 Certificate IV in Business

Core Units:

BSBCRT411 Apply critical thinking to work practices
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBTWK401 Build and maintain business relationships
BSBWHS411 Implement and monitor WHS policies, procedures and programs
BSBXCM401 Apply communication strategies in the workplace
BSBWRT411 Write complex documents

Elective Units:

BSBPEF403 Lead personal development
BSBPEF502 Develop and use emotional intelligence
BSBOPS402 Coordinate business operational plans
BSBHRM413 Support the learning and development of teams and individuals
BSBCMM411 Make presentations
BSBCMM412 Lead difficult conversations

You can view the full list of units available to study within this qualification on training.gov.au.

If you wish to change one or more of your elective units, please contact us. While we endeavour to be able to provide all options, changes to elective units cannot be guaranteed.

Online Learning Experience

Support

Throughout their learning time with Right Choice Training, each learner is supported by a fully resourced learner support team trained in managing the needs of learners

Whilst completing their qualification, learners are entitled to unlimited e-mail and phone support by our experienced learner support team between Monday to Friday, 9am – 5pm, so they are never left to feel ‘lost’ or stuck during their studies.

Learning Materials

Right Choice Training has developed this qualification with learner needs central to its structure.

The learning resources and materials offered in this course are designed to give learners exposure to what they would actually do in the workplace and includes learning resource pack, learning resources, structured self-learning activities, PowerPoint presentations and eLearning modules – all included in the initial enrolment fee with no more to pay.

Virtual Classroom Experience

The best thing about completing your qualification with Right Choice Training is just how effectively and easily it makes study fit in with your current lifestyle. What’s more with the online learning management system and virtual classrooms you can interact with your cohort and study just about anywhere you can find an internet connection.

Flexibility and Delivery

In addition to the accessible and easy to understand self-directed learning resources, the course gives learners additional options on how to best engage with their study commitments.

Learners will be issued online access to the specific unit of competency through Learning Management System and with the learner assessment pack as the course progresses in accordance with the units of competency sequence.

Each unit of competency will include variety of tasks such as:

• Knowledge assessment questions
• Case study
• Presentation
• Workplace/Simulated Business Project
• Interactive activities

Right Choice Training will ensure that assessment is conducted in the workplace or simulated workplace environment and that the appropriate resources are accessible to all learners to ensure demonstration of competency. Upon online submission of your assessment, the assessor will provide detail feedback and where required, you will be provided with opportunities to adjust and resubmit your assessment tasks.

Recognition of Prior Learning (RPL)

For those currently working in a business service role, with over 5 years business management experience, ask our friendly staff about our Recognition of Prior Learning (RPL) eligibility. Our expert trainer will develop a tailored training plan for you based on your existing role and experience.

Right Choice Training recognises Recognition of Prior Learning (RPL) which takes into account the knowledge and skills you have already gained through your previous education and work history, attributing this to your enrolled qualification course. This may be through formal or informal training and can result in credits towards your qualification. More information can be found in the Learner Handbook.