BSB40120 Cert IV in Business.png)
BSB40120 Cert IV in Business (Business Administration).png)
BSB40120 Cert IV in Business (Business Operations).png)
BSB40120 Cert IV in Business (Leadership)
BSB40520 Cert IV in Leadership and Management
BSB50120 Diploma of Business.png)
BSB50120 Diploma of Business (Operations).png)
BSB50120 Diploma of Business (Compliance).png)
BSB50120 Diploma of Business (Organisational Development)
BSB50120 Diploma of Business (Business Development)
BSB40420 Cert IV in Human Resource Management
BSB41419 Cert IV in Work Health and Safety
BSB50320 Diploma of Human Resource Management
Bridging Course (Pathway) and BSB50320 Diploma of Human Resource Management
BSB51319 Diploma of Work Health and Safety
BSB50920 Diploma of Quality Auditing
BSB40820 Cert IV in Marketing and Communications
BSB40920 Cert IV in Project Management Practice
BSB50620 Diploma of Marketing and Communication
Bridging Course (Pathway to Diploma) and the BSB50620 Diploma of Marketing and Communication
FNS40222 Cert IV in Accounting and Bookkeeping
FNSSS00004 BAS Agent Registration Skill SetFAQs
Frequently asked questions about Right Choice Training’s online courses and nationally recognised qualifications.
Straightforward Answers to Common Questions
Please see the below list of Frequently Asked Questions to find your answers. If you still have any query which is not addressed, please feel free to reach out to us at email: admin@rightchoicetraining.com.auABOUT RIGHT CHOICE TRAINING
Right Choice Training is a Registered Training Organisation (RTO).
This means we are able to deliver Nationally Recognised Qualifications and Training, and that our training meets the quality standards specified by the Australian Training Regulator.
Yes, all of our qualification courses are nationally recognised.
Please refer to https://training.gov.au/Organisation/Details/45790 for EduInvest Consulting Pty Ltd T/A Right Choice Training scope registration information.
USI AND AVETMISS
USI stands for Unique Student Identifier. From 1 January 2015, each student will need a Unique Student Identifier (USI) to obtain their Qualification or Statement of Attainment from their Registered Training Organisation, when studying Nationally Recognised Training in Australia..
If you are a new or continuing student undertaking nationally recognised training, you need
a USI in order to receive your qualification or statement of attainment. It is quick and easy
to create your own USI; the process should take 5-10 minutes. Visit the following website
and follow the prompts:
https://www.usi.gov.au/students/create-usi
We are required to upload the USI data every February for the previous calendar year.As a result, it can take up to 14 months for your training records to appear on your USI transcript.
AVETMISS stands for the Australian Vocational Education and Training Management Information Statistical Standard. It is a national data standard which ensures the consistency and accuracy of vocational education and training.
When you enrol, we direct you to a form that asks you some personal questions, and your reason for studying. This is the AVETMISS data.
We are required by law to collect this data, and share it with the National Centre for Vocational Education Research Ltd.
LEARNER SUPPORT
We offer a range of support services to help our learners achieve their training goals, including:
• We arrange a course induction for all new students;
• Students can book an unlimited number of 1:1 support sessions via MS Teams with the Training and Assessment team;
• We provide learning support services via phone, email, and MS Teams meetings based on individual learner needs.
ENROLMENT
You don’t have to have Cert IV to enrol for the diploma course unless it is a prerequisite. None of our courses require Cert IV as a prerequisite; however, your course selection should be based on your career pathway, personal interest, job requirements and educational background.
LLND stands for Language, Literacy, Numeracy, and Digital skills. These are the foundation skills required to participate effectively in training, the workplace, and everyday life.
As part of the enrolment process, students may be required to complete an LLND assessment to help us identify any support needs and ensure the course is suitable for their skill level.
Right Choice Training is committed to supporting learners by providing reasonable adjustments and additional learner support services where required.
Yes. All students enrolling in nationally recognised qualification courses are required to complete an LLND (Language, Literacy, Numeracy, and Digital) assessment as part of the enrolment process.
The LLND assessment is not a pass or fail test. It is designed to help us identify any learner support needs and ensure that appropriate support services and reasonable adjustments can be provided throughout your studies if required.
The assessment is completed online, and a link will be provided to you during the enrolment process. Our team will guide you through the process if you require any assistance.
We set you up to have a second attempt, if you were unsuccessful in the second attempt, we will set up the meeting with you to discuss the gaps you have and what kind of support you would require. There are range of support available to meet your learning requirements.
You can register for your chosen course through the Right Choice Training website by selecting the course and clicking the “Enrol Now” button, or by completing the online enrolment form.
Once your registration form is submitted, you will receive an acknowledgement email confirming your registration and outlining the next steps in the enrolment process.
Upon receiving your registration form, our team will review your personal details and request that you complete a pre-training review form and an LLND assessment. This helps us understand your learning style, individual needs, and the support we can provide to help you succeed.
Once these steps are completed, we will create your online learning account. This process is generally completed within 24–48 hours.
After your account is set up, you will be able to access your course immediately and begin your learning. You will have full access to all required training and assessment resources through your online learning account.
PAYMENT
No. Any credit card payments through our system are highly secured and we keep no records. Nor do we ever view your credit card details.
At Right Choice Training, we assure you that any personal information or data provided by you to us is completely protected and is kept confidential. When making an online payment to us via your credit/debit card, we do not have access to view your credit/debit card details.
Learning Management System (LMS) accounts are created within 24-48 hours after successful payment transaction. Due to the high security settings with certain email accounts, your log in details may have been sent to your junk mail. If you have not heard from us within 24-48 hours of your online payment, please contact us at email: admin@rightchoicetraining.com.au
Yes, we offer flexible payment options across our qualification courses.
These include upfront payment, split payment plans, and instalment options such as weekly, fortnightly, or monthly payments, depending on the course selected.
For short courses, payment options may be limited and will depend on the course duration.
All available payment options are clearly listed on each course page for your reference.
Yes, sure. We work closely with industry, employer and job seek centres and are accepting purchase orders. Tax Invoices will be created right after the request is received from your employer/job seeking centre
We offer a seven (7) day cooling-off period from the date of payment, allowing you to withdraw from your course and receive a full refund. This provides a 100% money-back guarantee and enables you to enrol with confidence. For short courses, refund within seven days is not applicable.
If you choose to withdraw after the seven-day cooling-off period, any refund will be assessed in accordance with our Fees and Refund Policy, as published on our website.
Don’t worry, send us an email to admin@rightchoicetraining.com.au and we will be back to you as soon as possible. Normally we respond to email queries within 24-48 hours. Alternatively, you can call us during Monday to Friday between 9:00 am to 5:00 pm Sydney time.
RECOGNITION OF PRIOR LEARNING (RPL) AND CREDIT TRANSFER
Recognition of Prior Learning (RPL) is an assessment process that involves evaluating an individual’s relevant prior learning, including formal, informal, and non-formal learning. This process is used to determine credit outcomes for an individual application, as defined by the Australian Qualifications Framework (AQF) Council.
During the enrolment stage, you can indicate your intention to apply for Recognition of Prior Learning (RPL) in your Pre-Training Review Form. When we review your Pre-Training Review Form and finalise your enrolment, one of our friendly staff members will contact you to initiate the RPL process.
If you are deemed eligible for RPL, we will develop a training plan outlining the structure of your assessment and learning pathway. Your trainer will guide you through each step of this process.
If you have completed previous study that includes units in your Qualification, we may be
able to automatically give you credit for those units.
You must provide us with a certified copy of the certificate containing those units.
Where evidence can be provided, we may be able to grant credit for some units of the
course.
While enrolment stage, you can indicate about your intention to apply for credit transfer.
While reviewing your enrolment process, one of our friendly staff will contact you to
complete the process.
You must provide us with a certified copy of the certificate containing those units.
Alternatively, complete the credit transfer form available in our website and one of our
friendly staff will contact you to complete the process
No - these are different terms, although they are often confused.
Credit Transfer is the term we use when you already hold a specific unit of competency. We
can use your existing certificate to give you credit towards your Qualification.
RPL is the term we use when you wish to use your work experience as an assessment only
pathway to the qualification. You need to provides samples of work, references, etc in order
to demonstrate competency through real life experience.
LEARNING AND ASSESSMENT
Once enrolment process is complete, you will be provided with access to all training and
assessment materials from your online learning portal (LMS). You can download and print
them out.
You don’t have to purchase any text book or other resources to complete the course. You will be provided all learning modules and related resources to complete the course. The learning and assessment modules we developed for your training course is mapped and validated for you to achieve the required learning outcome.
Right Choice Training recommend learners to complete the practical assessment component
in the workplace/organisation. If you don’t have access to a real workplace, you can
complete the assessment in a simulated environment. To assist learners who does not have
the access to a workplace, we will provide you with a simulated business (Case Study) for
your study on. Your trainer and assessor will assist you through workplace interaction
activities via phone or skype/ZOOM meeting participation.
Self-learning activities are structured activities for learners to understand and apply their
learnings to the different situations. Activities are designed to enhance learners’ knowledge
and skills before they proceed to their assessment tasks.
Self- learning activities are not part of assessment but learners are required to complete
these activities before proceeding to the assessment tasks.
You will need to complete your assessment and submit it, along with all required documents and supporting evidence, via your online Learning Management System (LMS).
There are no caps on the number of resubmissions. However, we strongly recommend that you carefully check and review your assessment before submission.
If you require support at any stage, you are encouraged to contact your nominated trainer and assessor for guidance with learning and assessment.
We make sure that our learners receive their learning and assessment activities feedback
within defined timeline. We are extremely efficient on learning and assessment activities
marking. In general, your submitted learning and assessment will be marked within 5
business days.
Don’t worry. We are here to support you in your study. If you have any difficulties or
concerns, please contact your assigned trainer or Right Choice Training admin staff to seek
assistance or clarifications. Learning support is provided to you via multiple channels such as
email, phone or one- on- one session through MS teams/Skype/Zoom/virtual classroom
sessions.
COURSE DURATION
From the date of registration, you will be provided with the following course durations:
• Certificate III and IV courses: up to 12 months
• Diploma courses: up to 12 months
• Dual qualifications / Double Diplomas: up to 24 months
• Short courses: duration varies from 3 to 6 months. Please refer to the individual course page for the exact course duration.
Your access to the online learning account will be for the course duration only. You will have the opportunity to apply for a course term extension. An administration fee will apply for any term of extension.
Students are required to regularly check and monitor their training and course duration in accordance with the course plan provided.
You will receive notifications via email or SMS prior to the course expiry date, along with available course extension options if required.
No, you don’t have to. It is purely up to you how much time you would like spend to complete the course within the course duration. However, expected learning hours for each unit will be around 50-60 hours.
You can fast track your studies where you can and complete the course early. Many learners complete the course in less than 12 months
